Need Help?
If you have any questions or need assistance with your order, please reach out to us at contact@saintborne.com. We’ll be happy to help.
FAQs
1. What is the fit and sizing of Saintborne garments?
Our garments feature a relaxed, luxury streetwear drop-shoulder silhouette. We recommend selecting your standard size for the intended boxy/oversized look, or sizing down for a more tailored fit. Detailed garment measurements can be found on each product page.
2. What makes Collection I: Faith Through Fire unique?
Collection I is an archival drop crafted from custom-milled, heavy-gsm premium cotton featuring original 4K high-density artwork. Every piece is engineered for long-term durability, structural drape, and exceptional comfort.
3. How long will it take to process and receive my order?
Orders are typically processed and dispatched within 2–4 business days. Standard domestic shipping usually takes 3–5 business days after fulfillment. Once shipped, you will receive a confirmation email containing your tracking information.
4. What is your Return and Exchange Policy?
We accept returns for store credit or size exchanges within 14 days of delivery, provided items are unworn, unwashed, and in their original packaging with tags attached. Please contact our support team to initiate a return.
5. How should I care for my Saintborne apparel?
To preserve the heavyweight fabric and 4K print details, we recommend machine washing cold inside-out on a gentle cycle. Hang dry or tumble dry on low heat. Do not iron directly over printed graphics.
6. Will there be restocks of Collection I once sold out?
To maintain exclusivity and archival value, items in Collection I: Faith Through Fire are produced in limited quantities and may not be restocked once sold out.