Refund policy

RETURNS & REFUNDS POLICY

Each Saintborne item is made to order. Because of this, we do not accept returns or exchanges for incorrect size selection, buyer’s remorse, or change of mind. Please review our Size Guide carefully before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, misprinted, defective, or you receive the wrong item, please contact us at contact@saintborne.com within 14 days of delivery.

Please include your order number, a description of the issue, and clear photos showing the problem. Once reviewed and approved, we will provide an appropriate resolution, which may include a replacement or refund, at no additional cost.

ORDER CANCELLATIONS

Because orders may enter production shortly after being placed, cancellations are not guaranteed. If you need to request a cancellation, contact contact@saintborne.com as soon as possible. Once an order has entered production, it cannot be canceled or modified.

REFUNDS

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions regarding your order, please contact us at contact@saintborne.com.